Privacy Policy
Rowing Adventures Ltd. is registered with Companies House #12507865. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website or sign up to our mailing list.
What data do we collect?
Rowing Adventures Ltd. collects the following data:
Personal contact information (Name, address, phone number, email address etc.)
Medical and biometric data (medical conditions, height, approx. weight and swimming ability) relevant to ensuring that we are in a position to deliver a safe and appropriate session in a well-rigged boat.
How do we collect your data?
You directly provide Rowing Adventures Ltd. with most of the data we collect. We collect data and process data when you:
book a session online or order a product from our store
voluntarily complete a customer survey, complete an enquiry form or send us an email or WhatsApp
use or view our website via your browser’s cookies
How will we use your data?
Rowing Adventures Ltd. collects data so that we can:
process your order and manage your account
email you with information and special offers on our learn-to-row courses and adventures
Rowing Adventures Ltd. will never share your data with any other individual, company or organisation.
How do we store your data?
Rowing Adventures Ltd. stores your data electronically within our client database via our Squarespace website, on email and WhatsApp.
Rowing Adventures Ltd. will keep your data for up to 3 years after your last booked session. Once this time period has expired, we will delete your data.
Marketing
Rowing Adventures Ltd. would like to send you information about products and services that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Rowing Adventures Ltd. from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes please email info@rowingadventures.co.uk
What are your data protection rights?
Rowing Adventures Ltd. would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
the right to access - you have the right to request Rowing Adventures Ltd for copies of your personal data.
the right to rectification - you have the right to request that Rowing Adventures Ltd. correct any information you believe is inaccurate. You also have the right to request Rowing Adventures Ltd to complete information that you believe is incomplete.
the right to erasure - you have the right to request that Rowing Adventures Ltd. erase your personal data, under certain conditions.
the right to restrict processing - you have the right to request that Rowing Adventures Ltd. restrict the processing of your personal data, under certain conditions.
the right to object to processing - you have the right to object to Rowing Adventures Ltd.’s processing of your personal data, under certain conditions.
the right to data portability - you have the right to request that Rowing Adventures Ltd. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email info@rowingadventures.co.uk
What are cookies?
Rowing Adventures Ltd. uses cookies in a range of ways to improve your experience on our website. By using the website you agree to use our cookies.
How to manage cookies
You can set your browser not to accept cookies, however in a few cases, some of our website features may not function as a result.
Changes to our privacy policy
Rowing Adventures Ltd. keeps its privacy policy under regular review and places updates on this page. This privacy policy was last updated on 7th September 2021.
How to contact us
If you have any questions about Rowing Adventures Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us info@rowingadventures.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Rowing Adventures Ltd. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office via their website https://ico.org.uk/